General Terms and Conditions (GTC)

How it works

Below you will find the general terms and conditions of our car parks and the cancellation form. Please click on the headline or the plus or minus sign (+/-) to open or close to read the terms and conditions online. You can also download the individual terms and conditions and the cancellation form below.

GTC Car park Berth No. 1

GENERAL TERMS AND CONDITIONS

for using the Berth No. 1 Port Parking facility
of SEEHAFEN KIEL GmbH & Co. KG
valid from 1st July 2026

§  1 SCOPE

These conditions for parking apply to parking space bookings (“Port Parking”) via the online parking booking system embedded on the PORT OF KIEL website, as well as to parking in the Berth No. 1 parking facility, located at Ostuferhafen, 24149 Kiel, Germany.

The provider of the parking service and the customer’s contractual partner with regard to use of the parking facility is exclusively SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, hereinafter referred to as “PORT OF KIEL”.

myParkFly UG (haftungsbeschränkt), Pappelallee 78, 10437 Berlin, Germany, hereinafter referred to as “myParkFly”, provides the embedded online parking booking system and acts, in connection with the mediation, conclusion and processing of parking bookings, exclusively in the name and for the account of PORT OF KIEL.

myParkFly is not the operator of the parking facility, not the provider of the parking service and does not become the customer’s contractual partner with regard to use of the parking facility.

§ 2 CONCLUSION OF CONTRACT / RENTAL CONTRACT

The prospective renter shall provide PORT OF KIEL with the following information via a binding booking request:

  • Surname, first name
  • Full address including postal code and city
  • Email address
  • Vehicle registration number
  • Beginning and end of the rental period (first and last day)


The booking request is an offer for the conclusion of a rental contract for a passenger vehicle parking space at the Berth No. 1 parking facility with PORT OF KIEL.
The offer is binding. It may be accepted by PORT OF KIEL within seven calendar days after receipt by means of a booking confirmation sent by email.
The booking confirmation may be sent automatically via the online parking booking system in the name and for the account of PORT OF KIEL.
The rental contract for the passenger vehicle parking space is concluded exclusively between the customer and PORT OF KIEL upon receipt by the customer of the booking confirmation by email.

myParkFly is authorised by PORT OF KIEL to mediate, negotiate and/or conclude parking bookings in the name and for the account of PORT OF KIEL. myParkFly does not act in the name, interest or on behalf of the customer.
Upon receipt of the booking confirmation, the renter must pay the rent for the entire rental period. Payment is made using the payment methods offered during the booking process.
After successful payment, the renter will receive a confirmation email with directions. An employee on site will verify the customer’s name, vehicle registration number and booking confirmation to authorise access to the parking facility. Vehicles without parking permission may be removed at a charge.

§ 3 OBJECT OF THE CONTRACT

Upon conclusion of the rental contract, PORT OF KIEL grants the customer the right to park their passenger vehicle once at the Berth No. 1 parking facility for the agreed rental period.
Caravans and passenger vehicles with trailers are not permitted.
No right to a particular parking space is granted. Vehicles without valid parking permission may be removed at a charge.
The car park is open only on cruise ship call days and on the return day after the ship has berthed. Vehicle pick-up is possible on these days only.
Access to the parking area or vehicle pick-up outside opening hours may be granted in exceptional cases against a charge.
The right of use may not be transferred to a third party.
Use of the parking facility is at the customer’s own risk. PORT OF KIEL accepts no duty of care. Surveillance or safekeeping of the vehicle and the provision of insurance cover are not part of the contract.

§ 4 RENTAL PRICE AND PAYMENT

Rental prices are calculated according to the price list published at www.portparking.de or the price displayed during the booking process.
The specific amount of rent is based on the booking request and the booking confirmation. The rent is payable immediately in advance. Prices include statutory value-added tax.

Payments via the online parking booking system are accepted by myParkFly exclusively in the name and for the account of PORT OF KIEL. PORT OF KIEL has expressly authorised myParkFly to accept payments owed under parking bookings mediated or concluded via the online parking booking system with debt-discharging effect for PORT OF KIEL.

A payment by the customer to myParkFly is therefore deemed to be a payment to PORT OF KIEL.
When accepting payments, myParkFly acts exclusively in the name and for the account of PORT OF KIEL and not in the name, interest or on behalf of the customer.
myParkFly does not provide an independent payment service to the customer. The acceptance of payment is carried out exclusively as an ancillary service to the mediation and/or conclusion of the rental contract between the customer and PORT OF KIEL.

PORT OF KIEL is the customer’s point of contact for all questions regarding the parking booking, the parking facility, performance of the parking service, withdrawal, cancellation or reimbursement. Individual processes may be technically handled via the online parking booking system.

§ 5 INSTRUCTION ON CANCELLATION

Consumers have a statutory right of cancellation, unless excluded by law. Pursuant to § 13 BGB, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform PORT OF KIEL, SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, telephone +49 431 9822-399, portparking@portofkiel.com, of your decision to cancel this contract by means of a clear statement, for example by letter sent by post or by email.

You may use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, PORT OF KIEL must refund all payments PORT OF KIEL has received from you without undue delay and no later than fourteen days from the day on which PORT OF KIEL receives your notice of cancellation of this contract.
The refund may be technically processed via the online parking booking system or by myParkFly in the name and for the account of PORT OF KIEL.
For this refund, the same payment method used for the original transaction will be used unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.
If you requested that performance of the service begin during the cancellation period, you must pay PORT OF KIEL an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform PORT OF KIEL of the exercise of your right of cancellation, compared with the full scope of the services provided for in the contract.

§ 6 WITHDRAWAL / WITHDRAWAL FEE

The renter may withdraw from the rental contract before the agreed start of the rental period.
Withdrawal may only be made in writing or by email. The withdrawal must be addressed to: SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, email: portparking@portofkiel.com.
The technical processing of the withdrawal may be carried out via the online parking booking system.

The effectiveness of the withdrawal depends on the time of receipt of the withdrawal notice by PORT OF KIEL:

  • The renter may withdraw free of charge up to 14 days before the start of the rental period.
  • In the event of withdrawal up to 1 day before the start of the rental period, PORT OF KIEL will reimburse the renter 65% of the rental price after deducting a withdrawal fee.
  • In the event of a later withdrawal and/or if the parking facility is not used, no refund will be made and the renter will owe the full rental price.

The renter is free to prove that PORT OF KIEL has not suffered any damage or that the damage incurred is lower than the agreed withdrawal fee of 35% of the rental price.

§ 7 TERMINATION OF THE RENTAL CONTRACT

After expiry of the rental period, the renter must remove the passenger vehicle.
In the event of non-compliance, PORT OF KIEL reserves the right to remove the vehicle at the risk and expense of the renter.
Furthermore, PORT OF KIEL is entitled to compensation for use for the entire parking period until removal of the passenger vehicle, amounting to the rental price as stated in the price list.

§ 8 LIABILITY OF PORT OF KIEL

PORT OF KIEL is liable only for damages caused by PORT OF KIEL, its employees or persons commissioned by it.
PORT OF KIEL is specifically not liable for damages resulting from flooding or for damage, destruction or theft of passenger vehicles located in the parking facility or their contents, where such damage is solely caused by the renter, other renters or other third parties.

The renter must report any damage to PORT OF KIEL without delay, preferably before leaving the parking facility. Claims for damages are excluded if notification is not made in due time, insofar as PORT OF KIEL had no opportunity to inspect the damage due to the delayed notification.
The limitations and exclusions of liability do not apply to damages arising from injury to life, body or health where PORT OF KIEL is responsible for the injury, nor to damages caused by intentional or grossly negligent breach of duty by PORT OF KIEL.
Furthermore, they do not apply in the event of intentional or negligent breach of contractual duties that are essential for the proper performance of the contract and on whose compliance the customer may regularly rely. A breach of duty by legal representatives or vicarious agents of PORT OF KIEL is equivalent to a breach of duty by PORT OF KIEL.

§ 9 LIABILITY OF THE RENTER

The renter is liable for all damages incurred by PORT OF KIEL or third parties where these are caused by the renter, their employees, persons commissioned by them or persons accompanying them.

This also applies to any contamination of the parking facility or disposal of waste.

§ 10 RIGHT OF LIEN

PORT OF KIEL shall have a right of retention and a statutory right of lien concerning the renter’s parked vehicle for claims arising from the rental contract, insofar as the statutory requirements are met.

§ 11 TERMS OF USE / PROHIBITIONS

Passenger vehicles shall be parked within the Berth No. 1 parking facility in such a way that customers in neighbouring parking spaces can access their vehicles without difficulty.
Traffic signs, markings and any other signs must be observed.
The rules of the German Road Traffic Regulations (StVO) apply accordingly.
Customers must follow instructions given by PORT OF KIEL employees and persons commissioned by it.
Customers must drive at walking speed.

The following is prohibited:

  • Filling fuel tanks or carrying out vehicle care, repair or maintenance of any kind
  • Storing or disposing of objects, operating materials or waste of any kind
  • Parking vehicles with fluid leaks (fuel, oil, antifreeze, etc.) or other defects that may cause damage to the site
  • Parking vehicles not approved for road use, that do not meet statutory technical requirements or are not covered by statutory liability insurance
  • Unnecessary running or testing of engines
  • Parking caravans
  • Parking passenger vehicles with trailers
  • Smoking or the use of fire

In the event of imminent danger or non-compliance with these conditions for parking, PORT OF KIEL is entitled to relocate or remove a vehicle from the parking facility at the renter’s expense and risk.

§ 12 DATA PROTECTION

The order, contact, payment and vehicle data collected as part of the booking are processed insofar as this is necessary for processing the booking, concluding and performing the rental contract, processing payments, using the parking facility and handling enquiries, withdrawals, cancellations or reimbursements.
PORT OF KIEL uses myParkFly as a technical platform and commercial agent for the mediation, conclusion and processing of parking bookings.
myParkFly processes personal data insofar as this is necessary for providing the online parking booking system, mediating, concluding and processing the parking booking and processing payments in the name and for the account of PORT OF KIEL.
Where necessary for payment processing, personal data may be transmitted to integrated payment service providers.
Further information can be found in the applicable data protection information of PORT OF KIEL.

§ 13 FINAL PROVISIONS

The laws of the Federal Republic of Germany shall apply.
The place of performance and place of jurisdiction is Kiel, insofar as such an agreement is permitted by law.
Should one or more clauses of these conditions for parking be or become invalid, this shall not affect the validity of the remaining clauses.

Information as per § 36 VSBG
The PORT OF KIEL is not willing to participate in any procedures for settling consumer disputes by an arbitration body and is not obliged to do so.


SEEHAFEN KIEL GmbH & Co. KG
Schwedenkai 1, 24103 Kiel, Germany
T +49 (0)431 9822-0
– Managing Directors –

SEEHAFEN KIEL GmbH & Co. KG | Location: Kiel | AG Kiel | HRA 3660 General partner: SEEHAFEN KIEL Verwaltungs GmbH | Location: Kiel | AG Kiel | HRB 3992 Managing Directors: Dr. Dirk Claus, Jörg Demuth | Chairwoman of the supervisory board: Louisa Wiethold

GTC Car park Norwegenkai

General Terms and Conditions

for using the Port Parking facility at Norwegenkai
of SEEHAFEN KIEL GmbH & Co. KG
valid from 1st July 2026

§ 1 Scope

These conditions for parking apply to parking space bookings (“Port Parking”) via the online parking booking system embedded on the PORT OF KIEL website, as well as to parking in the Norwegenkai parking facility, located at Zur Fähre, 24114 Kiel, Germany.

The provider of the parking service and the customer’s contractual partner with regard to use of the parking facility is exclusively SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, hereinafter referred to as “PORT OF KIEL”.

myParkFly UG (haftungsbeschränkt), Pappelallee 78, 10437 Berlin, Germany, hereinafter referred to as “myParkFly”, provides the embedded online parking booking system and acts, in connection with the mediation, conclusion and processing of parking bookings, exclusively in the name and for the account of PORT OF KIEL.

myParkFly is not the operator of the parking facility, not the provider of the parking service and does not become the customer’s contractual partner with regard to use of the parking facility.

§ 2 CONCLUSION OF CONTRACT / RENTAL CONTRACT

The prospective renter shall provide PORT OF KIEL with the following information via a binding booking request:

  • Surname, first name
  • Full address including postal code and city
  • Email address
  • Vehicle registration number
  • Beginning and end of the rental period (first and last day)

The booking request is an offer for the conclusion of a rental contract for a passenger vehicle parking space at the Norwegenkai parking facility with PORT OF KIEL.

The offer is binding. It may be accepted by PORT OF KIEL within seven calendar days after receipt by means of a booking confirmation sent by email.
The booking confirmation may be sent automatically via the online parking booking system in the name and for the account of PORT OF KIEL.
The rental contract for the passenger vehicle parking space is concluded exclusively between the customer and PORT OF KIEL upon receipt by the customer of the booking confirmation by email.

myParkFly is authorised by PORT OF KIEL to mediate, negotiate and/or conclude parking bookings in the name and for the account of PORT OF KIEL. myParkFly does not act in the name, interest or on behalf of the customer.

Upon receipt of the booking confirmation, the renter must pay the rent for the entire rental period. Payment is made using the payment methods offered during the booking process.

After successful payment, the renter will receive a confirmation email with directions. An employee on site will verify the customer’s name and vehicle registration number to authorise access to the parking facility. Vehicles without parking permission may be removed at a charge.

§ 3 OBJECT OF THE CONTRACT

Upon conclusion of the rental contract, PORT OF KIEL grants the customer the right to park their vehicle once at the Norwegenkai parking facility for the agreed rental period.
No right to a particular parking space is granted. Vehicles without valid parking permission may be removed at a charge.
Customers may enter and exit the parking facility during the ship’s berthing time at Norwegenkai.
In emergencies, access may be granted outside the berthing time at an extra charge.
The right of use may not be transferred to a third party and the access code is solely for personal use.
Use of the parking facility is at the customer’s own risk. PORT OF KIEL accepts no duty of care. Surveillance or safekeeping of the vehicle and the provision of insurance cover are not part of the contract.

§ 4 RENTAL PRICE AND PAYMENT

Rental prices are calculated according to the price list published at www.portparking.de or the price displayed during the booking process.
The specific amount of rent is based on the booking request and the booking confirmation. The rent is payable immediately in advance. Prices include statutory value-added tax.
Payments via the online parking booking system are accepted by myParkFly exclusively in the name and for the account of PORT OF KIEL.
PORT OF KIEL has expressly authorised myParkFly to accept payments owed under parking bookings mediated or concluded via the online parking booking system with debt-discharging effect for PORT OF KIEL.

A payment by the customer to myParkFly is therefore deemed to be a payment to PORT OF KIEL.

When accepting payments, myParkFly acts exclusively in the name and for the account of PORT OF KIEL and not in the name, interest or on behalf of the customer.

myParkFly does not provide an independent payment service to the customer. The acceptance of payment is carried out exclusively as an ancillary service to the mediation and/or conclusion of the rental contract between the customer and PORT OF KIEL.

PORT OF KIEL is the customer’s point of contact for all questions regarding the parking booking, the parking facility, performance of the parking service, withdrawal, cancellation or reimbursement. Individual processes may be technically handled via the online parking booking system.

§ 5 INSTRUCTIONS ON CANCELLATION

Consumers have a statutory right of cancellation, unless excluded by law. Pursuant to § 13 BGB, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform PORT OF KIEL, SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, telephone +49 431 9822-399, portparking@portofkiel.com, of your decision to cancel this contract by means of a clear statement, for example by letter sent by post or by email.
You may use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, PORT OF KIEL must refund all payments PORT OF KIEL has received from you without undue delay and no later than fourteen days from the day on which PORT OF KIEL receives your notice of cancellation of this contract.
The refund may be technically processed via the online parking booking system or by myParkFly in the name and for the account of PORT OF KIEL.

For this refund, the same payment method used for the original transaction will be used unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.
If you requested that performance of the service begin during the cancellation period, you must pay PORT OF KIEL an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform PORT OF KIEL of the exercise of your right of cancellation, compared with the full scope of the services provided for in the contract.

§ 6 WITHDRAWAL / WITHDRAWAL FEE

The renter may withdraw from the rental contract before the agreed start of the rental period.
Withdrawal may only be made in writing or by email. The withdrawal must be addressed to: SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, email: portparking@portofkiel.com.
The technical processing of the withdrawal may be carried out via the online parking booking system.

The effectiveness of the withdrawal depends on the time of receipt of the withdrawal notice by PORT OF KIEL:

  • The renter may withdraw free of charge up to 14 days before the start of the rental period.
  • In the event of withdrawal up to 1 day before the start of the rental period, PORT OF KIEL will reimburse the renter 65% of the rental price after deducting a withdrawal fee.
  • In the event of a later withdrawal and/or if the parking facility is not used, no refund will be made and the renter will owe the full rental price.

The renter is free to prove that PORT OF KIEL has not suffered any damage or that the damage incurred is lower than the agreed withdrawal fee of 35% of the rental price.

§ 7 TERMINATION OF THE RENTAL CONTRACT

After expiry of the rental period, the renter must remove the vehicle.
In the event of non-compliance, PORT OF KIEL reserves the right to remove the vehicle at the risk and expense of the renter.
Furthermore, PORT OF KIEL is entitled to compensation for use for the entire parking period until removal of the vehicle, amounting to the rental price as stated in the price list.

§ 8 LIABILITY OF PORT OF KIEL

PORT OF KIEL is liable only for damages caused by PORT OF KIEL, its employees or persons commissioned by it.
PORT OF KIEL is specifically not liable for damages resulting from flooding or for damage, destruction or theft of vehicles located in the parking facility or their contents, where such damage is solely caused by the renter, other renters or other third parties.
The renter must report any damage to PORT OF KIEL without delay, preferably before leaving the parking facility. Claims for damages are excluded if notification is not made in due time, insofar as PORT OF KIEL had no opportunity to inspect the damage due to the delayed notification.

The limitations and exclusions of liability do not apply to damages arising from injury to life, body or health where PORT OF KIEL is responsible for the injury, nor to damages caused by intentional or grossly negligent breach of duty by PORT OF KIEL.

Furthermore, they do not apply in the event of intentional or negligent breach of contractual duties that are essential for the proper performance of the contract and on whose compliance the customer may regularly rely. A breach of duty by legal representatives or vicarious agents of PORT OF KIEL is equivalent to a breach of duty by PORT OF KIEL.

§ 9 LIABILITY OF THE RENTER

The renter is liable for all damages incurred by PORT OF KIEL or third parties where these are caused by the renter, their employees, persons commissioned by them or persons accompanying them.

This also applies to any contamination of the parking facility or disposal of waste.

§ 10 RIGHT OF LIEN

PORT OF KIEL shall have a right of retention and a statutory right of lien concerning the renter’s parked vehicle for claims arising from the rental contract, insofar as the statutory requirements are met.

§ 11 TERMS OF USE / PROHIBITIONS

Vehicles shall be parked within the Norwegenkai parking facility in such a way that customers in neighbouring parking spaces can access their vehicles without difficulty.
Traffic signs, markings and any other signs must be observed.
The rules of the German Road Traffic Regulations (StVO) apply accordingly.
Customers must follow instructions given by PORT OF KIEL employees and persons commissioned by it.
Customers must drive at walking speed.

The following is prohibited:

  • Filling fuel tanks or carrying out vehicle care, repair or maintenance of any kind
  • Storing or disposing of objects, operating materials or waste of any kind
  • Parking vehicles with fluid leaks (fuel, oil, antifreeze, etc.) or other defects that may cause damage to the site
  • Parking vehicles not approved for road use, that do not meet statutory technical requirements or are not covered by statutory liability insurance
  • Unnecessary running or testing of engines
  • For caravans: disposal and staying overnight in the caravan
  • Parking passenger vehicles with trailers
  • Smoking or the use of fire

In the event of imminent danger or non-compliance with these conditions for parking, PORT OF KIEL is entitled to relocate or remove a vehicle from the parking facility at the renter’s expense and risk.

§ 12 DATA PROTECTION

The order, contact, payment and vehicle data collected as part of the booking are processed insofar as this is necessary for processing the booking, concluding and performing the rental contract, processing payments, using the parking facility and handling enquiries, withdrawals, cancellations or reimbursements.
PORT OF KIEL uses myParkFly as a technical platform and commercial agent for the mediation, conclusion and processing of parking bookings.
myParkFly processes personal data insofar as this is necessary for providing the online parking booking system, mediating, concluding and processing the parking booking and processing payments in the name and for the account of PORT OF KIEL.
Where necessary for payment processing, personal data may be transmitted to integrated payment service providers.
Further information can be found in the applicable data protection information of PORT OF KIEL.

§ 13 FINAL PROVISIONS

The laws of the Federal Republic of Germany shall apply.
The place of performance and place of jurisdiction is Kiel, insofar as such an agreement is permitted by law.
Should one or more clauses of these conditions for parking be or become invalid, this shall not affect the validity of the remaining clauses.

Information as per § 36 VSBG
The PORT OF KIEL is not willing to participate in any procedures for settling consumer disputes by an arbitration body and is not obliged to do so.


SEEHAFEN KIEL GmbH & Co. KG
Schwedenkai 1
24103 Kiel, Germany
T +49 (0)431 9822-0
– Managing Directors –

SEEHAFEN KIEL GmbH & Co. KG | Location: Kiel | AG Kiel | HRA 3660 General partner: SEEHAFEN KIEL Verwaltungs GmbH | Location: Kiel | AG Kiel | HRB 3992 Managing Directors: Dr. Dirk Claus, Jörg Demuth | Chairwoman of the supervisory board: Louisa Wiethold

GTC Car park Ostseekai

GENERAL TERMS AND CONDITIONS

for using the Port Parking facility at Ostseekai Terminal
of SEEHAFEN KIEL GmbH & Co. KG
valid from 1st July 2026

§ 1 SCOPE

These conditions for parking apply to parking space bookings (“Port Parking”) via the online parking booking system embedded on the PORT OF KIEL website, as well as to parking vehicles in the Ostseekai parking facility, located at Ostseekai, 24103 Kiel, Germany.

The provider of the parking service and the customer’s contractual partner with regard to use of the parking facility is exclusively SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, hereinafter referred to as “PORT OF KIEL”.

myParkFly UG (haftungsbeschränkt), Pappelallee 78, 10437 Berlin, Germany, hereinafter referred to as “myParkFly”, provides the embedded online parking booking system and acts, in connection with the mediation, conclusion and processing of parking bookings, exclusively in the name and for the account of PORT OF KIEL.

myParkFly is not the operator of the parking facility, not the provider of the parking service and does not become the customer’s contractual partner with regard to use of the parking facility.

§ 2 CONCLUSION OF CONTRACT / RENTAL CONTRACT

The prospective renter shall provide PORT OF KIEL with the following information via a binding booking request:

  • Surname, first name
  • Full address including postal code and city
  • Email address
  • Vehicle registration number
  • Beginning and end of the rental period (first and last day)

The booking request is an offer for the conclusion of a rental contract for a parking space at the Ostseekai parking facility with PORT OF KIEL.
The offer is binding. It may be accepted by PORT OF KIEL within seven calendar days after receipt by means of a booking confirmation sent by email.
The booking confirmation may be sent automatically via the online parking booking system in the name and for the account of PORT OF KIEL.

The rental contract for the parking space is concluded exclusively between the customer and PORT OF KIEL upon receipt by the customer of the booking confirmation by email.

myParkFly is authorised by PORT OF KIEL to mediate, negotiate and/or conclude parking bookings in the name and for the account of PORT OF KIEL. myParkFly does not act in the name, interest or on behalf of the customer.

Upon receipt of the booking confirmation, the renter must pay the rent for the entire rental period. Payment is made using the payment methods offered during the booking process.

After successful payment, the renter will receive a confirmation email with directions. The customer’s name, vehicle registration number and booking confirmation are required for authorisation by the car park staff to enter the parking area. Vehicles without parking permission may be removed at a charge.

§ 3 OBJECT OF THE CONTRACT

Upon conclusion of the rental contract, PORT OF KIEL grants the customer the right to park their vehicle once at the Ostseekai parking facility for the agreed rental period.
Caravans and passenger vehicles with trailers are not permitted.
No right to a particular parking space is granted. Vehicles without valid parking permission may be removed at a charge.
The car park is only open on cruise ship call days. Vehicle pick-up is possible on these days only.
Access to the car park or vehicle pick-up outside opening hours may be granted at a charge in exceptional cases.

The right of use may not be transferred to a third party.

Use of the parking facility is at the customer’s own risk. PORT OF KIEL accepts no duty of care. Surveillance or safekeeping of the vehicle and the provision of insurance cover are not part of the contract.

§ 4 RENTAL PRICE AND PAYMENT

Rental prices are calculated according to the price list published at www.portparking.de or the price displayed during the booking process.
The specific amount of rent is based on the booking request and the booking confirmation. The rent is payable immediately in advance. Prices include statutory value-added tax.

Payments via the online parking booking system are accepted by myParkFly exclusively in the name and for the account of PORT OF KIEL. PORT OF KIEL has expressly authorised myParkFly to accept payments owed under parking bookings mediated or concluded via the online parking booking system with debt-discharging effect for PORT OF KIEL.

A payment by the customer to myParkFly is therefore deemed to be a payment to PORT OF KIEL.
When accepting payments, myParkFly acts exclusively in the name and for the account of PORT OF KIEL and not in the name, interest or on behalf of the customer.
myParkFly does not provide an independent payment service to the customer. The acceptance of payment is carried out exclusively as an ancillary service to the mediation and/or conclusion of the rental contract between the customer and PORT OF KIEL.

PORT OF KIEL is the customer’s point of contact for all questions regarding the parking booking, the parking facility, performance of the parking service, withdrawal, cancellation or reimbursement. Individual processes may be technically handled via the online parking booking system.

§ 5 INSTRUCTIONS ON CANCELLATION

Consumers have a statutory right of cancellation, unless excluded by law. Pursuant to § 13 BGB, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform PORT OF KIEL, SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, telephone +49 431 9822-399, portparking@portofkiel.com, of your decision to cancel this contract by means of a clear statement, for example by letter sent by post or by email.
You may use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, PORT OF KIEL must refund all payments PORT OF KIEL has received from you without undue delay and no later than fourteen days from the day on which PORT OF KIEL receives your notice of cancellation of this contract.
The refund may be technically processed via the online parking booking system or by myParkFly in the name and for the account of PORT OF KIEL. For this refund, the same payment method used for the original transaction will be used unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.

If you requested that performance of the service begin during the cancellation period, you must pay PORT OF KIEL an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform PORT OF KIEL of the exercise of your right of cancellation, compared with the full scope of the services provided for in the contract.

§ 6 WITHDRAWAL / WITHDRAWAL FEE

The renter may withdraw from the rental contract before the agreed start of the rental period.
Withdrawal may only be made in writing or by email. The withdrawal must be addressed to: SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, email: portparking@portofkiel.com.
The technical processing of the withdrawal may be carried out via the online parking booking system.

The effectiveness of the withdrawal depends on the time of receipt of the withdrawal notice by PORT OF KIEL:

  • The renter may withdraw free of charge up to 14 days before the start of the rental period.
  • In the event of withdrawal up to 1 day before the start of the rental period, PORT OF KIEL will reimburse the renter 65% of the rental price after deducting a withdrawal fee.
  • In the event of a later withdrawal and/or if the parking facility is not used, no refund will be made and the renter will owe the full rental price.

The renter is free to prove that PORT OF KIEL has not suffered any damage or that the damage incurred is lower than the agreed withdrawal fee of 35% of the rental price.

§ 7 TERMINATION OF THE RENTAL CONTRACT

After expiry of the rental period, the renter must remove the vehicle.
In the event of non-compliance, PORT OF KIEL reserves the right to remove the vehicle at the risk and expense of the renter.
Furthermore, PORT OF KIEL is entitled to compensation for use for the entire parking period until removal of the vehicle, amounting to the rental price as stated in the price list.

§ 8 LIABILITY OF PORT OF KIEL

PORT OF KIEL is liable only for damages caused by PORT OF KIEL, its employees or persons commissioned by it.
PORT OF KIEL is specifically not liable for damages resulting from flooding or for damage, destruction or theft of vehicles located in the parking facility or their contents, where such damage is solely caused by the renter, other renters or other third parties.
The renter must report any damage to PORT OF KIEL without delay, preferably before leaving the parking facility. Claims for damages are excluded if notification is not made in due time, insofar as PORT OF KIEL had no opportunity to inspect the damage due to the delayed notification. The limitations and exclusions of liability do not apply to damages arising from injury to life, body or health where PORT OF KIEL is responsible for the injury, nor to damages caused by intentional or grossly negligent breach of duty by PORT OF KIEL.

Furthermore, they do not apply in the event of intentional or negligent breach of contractual duties that are essential for the proper performance of the contract and on whose compliance the customer may regularly rely. A breach of duty by legal representatives or vicarious agents of PORT OF KIEL is equivalent to a breach of duty by PORT OF KIEL.

§ 9 LIABILITY OF THE RENTER

The renter is liable for all damages incurred by PORT OF KIEL or third parties where these are caused by the renter, their employees, persons commissioned by them or persons accompanying them.

This also applies to any contamination of the parking facility or disposal of waste.

§ 10 RIGHT OF LIEN

PORT OF KIEL shall have a right of retention and a statutory right of lien concerning the renter’s parked vehicle for claims arising from the rental contract, insofar as the statutory requirements are met.

§ 11 TERMS OF USE / PROHIBITIONS

Vehicles shall be parked at the Ostseekai parking facility in such a way that customers in neighbouring parking spaces can access their vehicles without difficulty.
Traffic signs, markings and any other signs must be observed.
The rules of the German Road Traffic Regulations (StVO) apply accordingly.
Customers must follow instructions given by PORT OF KIEL employees and persons commissioned by it.
Customers must drive at walking speed.

The following is prohibited:

  • Filling fuel tanks or carrying out vehicle care, repair or maintenance of any kind
  • Storing or disposing of objects, operating materials or waste of any kind
  • Parking vehicles with fluid leaks (fuel, oil, antifreeze, etc.) or other defects that may cause damage to the site
  • Parking vehicles not approved for road use, that do not meet statutory technical requirements or are not covered by statutory liability insurance
  • Unnecessary running or testing of engines
  • Parking caravans and passenger vehicles with trailers
  • Smoking or the use of fire

In the event of imminent danger or non-compliance with these conditions for parking, PORT OF KIEL is entitled to relocate or remove the vehicle from the parking facility at the renter’s expense and risk.

§ 12 DATA PROTECTION

The order, contact, payment and vehicle data collected as part of the booking are processed insofar as this is necessary for processing the booking, concluding and performing the rental contract, processing payments, using the parking facility and handling enquiries, withdrawals, cancellations or reimbursements.
PORT OF KIEL uses myParkFly as a technical platform and commercial agent for the mediation, conclusion and processing of parking bookings.
myParkFly processes personal data insofar as this is necessary for providing the online parking booking system, mediating, concluding and processing the parking booking and processing payments in the name and for the account of PORT OF KIEL.
Where necessary for payment processing, personal data may be transmitted to integrated payment service providers.
Further information can be found in the applicable data protection information of PORT OF KIEL.

§ 13 FINAL PROVISIONS

The laws of the Federal Republic of Germany shall apply.
The place of performance and place of jurisdiction is Kiel, insofar as such an agreement is permitted by law.
Should one or more clauses of these conditions for parking be or become invalid, this shall not affect the validity of the remaining clauses.

Information as per § 36 VSBG
The PORT OF KIEL is not willing to participate in any procedures for settling consumer disputes by an arbitration body and is not obliged to do so.

 

SEEHAFEN KIEL GmbH & Co. KG
Schwedenkai 1
24103 Kiel, Germany
T +49 (0)431 9822-0
– Managing Directors –

SEEHAFEN KIEL GmbH & Co. KG | Location: Kiel | AG Kiel | HRA 3660 General partner: SEEHAFEN KIEL Verwaltungs GmbH | Location: Kiel | AG Kiel | HRB 3992 Managing Directors: Dr. Dirk Claus, Jörg Demuth | Chairwoman of the supervisory board: Louisa Wiethold

GTC Car park Airport Kiel

GENERAL TERMS AND CONDITIONS

for using the Airport Kiel Port Parking facility
of SEEHAFEN KIEL GmbH & Co. KG
valid from 1st July 2026

§ 1 SCOPE

These conditions for parking apply to parking space bookings (“Port Parking”) via the online parking booking system embedded on the PORT OF KIEL website, as well as to the car park located at Airport Kiel, Boelckestraße 100, 24159 Kiel, Germany.

The provider of the parking service including the shuttle service and the customer’s contractual partner is exclusively SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, hereinafter referred to as “PORT OF KIEL”.

myParkFly UG (haftungsbeschränkt), Pappelallee 78, 10437 Berlin, Germany, hereinafter referred to as “myParkFly”, provides the embedded online parking booking system and acts, in connection with the mediation, conclusion and processing of the booking, exclusively in the name and for the account of PORT OF KIEL.

myParkFly is not the operator of the parking facility, not the provider of the parking service or shuttle service and does not become the customer’s contractual partner.

§ 2 CONCLUSION OF CONTRACT / RENTAL CONTRACT

The prospective renter shall provide PORT OF KIEL with the following information via a binding booking request:

  • Surname, first name
  • Full address including postal code and city
  • Email address
  • Vehicle registration number
  • Beginning and end of the rental period (first and last day)

The booking request is an offer for the conclusion of a rental contract for a parking space at the Airport Kiel parking facility including shuttle service with PORT OF KIEL.

The offer is binding. It may be accepted by PORT OF KIEL within seven calendar days after receipt by means of a booking confirmation sent by email.
The booking confirmation may be sent automatically via the online parking booking system in the name and for the account of PORT OF KIEL.
The rental contract for the parking space including shuttle service is concluded exclusively between the customer and PORT OF KIEL upon receipt by the customer of the booking confirmation by email.

myParkFly is authorised by PORT OF KIEL to mediate, negotiate and/or conclude bookings in the name and for the account of PORT OF KIEL. myParkFly does not act in the name, interest or on behalf of the customer.

Upon receipt of the booking confirmation, the renter must pay the rent for the entire rental period. Payment is made using the payment methods offered during the booking process.

After successful payment, the renter will receive a confirmation email with directions. An employee on site will verify the customer’s name and vehicle registration number to authorise access to the car park. Vehicles without parking permission may be removed at a charge.

§ 3 OBJECT OF THE CONTRACT

Upon conclusion of the rental contract, PORT OF KIEL grants the customer the right to park their passenger vehicle once at the Airport Kiel parking facility for the agreed rental period.
Caravans and passenger vehicles with trailers are not permitted.

No right to a particular parking space is granted. Vehicles without valid parking permission may be removed at a charge.
The car park opens during the ship’s berthing time. On the day of return, the car park is open after the ship’s arrival. Vehicle pick-up is possible on these days only.
Access to the parking area or vehicle pick-up outside opening hours may be granted in exceptional cases against a charge. In emergencies, access may be granted at an extra charge outside opening times.
The right of use may not be transferred to a third party and the access code is solely for personal use.

Use of the parking facility is at the customer’s own risk. PORT OF KIEL accepts no duty of care. Surveillance or safekeeping of the vehicle and the provision of insurance cover are not part of the contract.

The contract also includes a shuttle service for customers and their luggage from Airport Kiel to the cruise ship’s berth in Kiel and back. This applies per booking for the number and size of luggage per person stated in the shipping company’s travel documents.

Checked baggage labelled by the customer - PORT OF KIEL is not obliged to check the label data for accuracy - will be loaded onto a shuttle bus at Airport Kiel by PORT OF KIEL, unloaded at the cruise ship’s berth in Kiel and handed over to the shipping company’s service provider, who will organise the handover to the customer on the ship. Other unlabelled items of luggage of the usual number and size may either be taken onto the bus by the customer as hand luggage or must be loaded into the hold of the bus by the customer. Unlabelled luggage must be removed from the shuttle bus by the customer at the cruise ship’s berth in Kiel. PORT OF KIEL does not assume any duty of care for unlabelled luggage.

On the day of return, all items of luggage - labelled and unlabelled - must be loaded into the hold of the bus by the customer or taken onto the bus as hand luggage and unloaded from the bus by the customer at Airport Kiel. PORT OF KIEL does not assume any duty of care for the luggage.

§ 4 PROVISION OF SERVICES BY THIRD PARTIES

PORT OF KIEL is entitled to transfer services to third parties in order to fulfil its obligations.

§ 5 RENTAL PRICE AND PAYMENT

Rental prices are calculated according to the price list published at www.portparking.de or the price displayed during the booking process.
The specific amount of rent is based on the booking request and the booking confirmation. The rent is payable immediately in advance. Prices include statutory value-added tax.
Payments via the online parking booking system are accepted by myParkFly exclusively in the name and for the account of PORT OF KIEL.
PORT OF KIEL has expressly authorised myParkFly to accept payments owed under bookings mediated or concluded via the online parking booking system with debt-discharging effect for PORT OF KIEL.

A payment by the customer to myParkFly is therefore deemed to be a payment to PORT OF KIEL.

When accepting payments, myParkFly acts exclusively in the name and for the account of PORT OF KIEL and not in the name, interest or on behalf of the customer.

myParkFly does not provide an independent payment service to the customer. The acceptance of payment is carried out exclusively as an ancillary service to the mediation and/or conclusion of the contract between the customer and PORT OF KIEL.

PORT OF KIEL is the customer’s point of contact for all questions regarding the booking, the parking facility, the shuttle service, performance of the service, withdrawal, cancellation or reimbursement. Individual processes may be technically handled via the online parking booking system.

§ 6 INSTRUCTIONS ON CANCELLATION

Consumers have a statutory right of cancellation, unless excluded by law. Pursuant to § 13 BGB, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession.

Right of cancellation
You have the right to cancel this contract within 14 days without giving any reason.
The cancellation period is fourteen days from the date of conclusion of the contract.
To exercise your right of cancellation, you must inform PORT OF KIEL, SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, telephone +49 431 9822-399, portparking@portofkiel.com, of your decision to cancel this contract by means of a clear statement, for example by letter sent by post or by email.
You may use the attached sample cancellation form, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send your notification of exercising your right of cancellation before the cancellation period has expired.

Consequences of cancellation
If you cancel this contract, PORT OF KIEL must refund all payments PORT OF KIEL has received from you without undue delay and no later than fourteen days from the day on which PORT OF KIEL receives your notice of cancellation of this contract.
The refund may be technically processed via the online parking booking system or by myParkFly in the name and for the account of PORT OF KIEL.
For this refund, the same payment method used for the original transaction will be used unless expressly agreed otherwise with you. In no case will you be charged any fees for this refund.
If you requested that performance of the service begin during the cancellation period, you must pay PORT OF KIEL an appropriate amount corresponding to the proportion of the services already provided up to the time at which you inform PORT OF KIEL of the exercise of your right of cancellation, compared with the full scope of the services provided for in the contract.

§ 7 CANCELLATION / CANCELLATION FEE

The renter may cancel the rental contract before the agreed start of the rental period.

Cancellation may only be made in writing or by email. The cancellation must be addressed to: SEEHAFEN KIEL GmbH & Co. KG, Schwedenkai 1, 24103 Kiel, Germany, email: portparking@portofkiel.com.

The technical processing of the cancellation may be carried out via the online parking booking system.

The effectiveness of the cancellation depends on the time of receipt of the cancellation notice by PORT OF KIEL:

  • The renter may cancel free of charge up to 14 days before the start of the rental period.
  • In the event of cancellation up to 1 day before the start of the rental period, PORT OF KIEL will reimburse the renter 65% of the rental price after deducting a cancellation fee.
  • In the event of a later cancellation and/or if the car park is not used, no refund will be made and the renter will owe the full rental price.

The renter is free to prove that PORT OF KIEL has not suffered any damage or that the damage incurred is lower than the agreed cancellation fee of 35% of the rental price.

§ 8 TERMINATION OF THE RENTAL CONTRACT

After expiry of the rental period, the renter must remove the passenger vehicle.
In the event of non-compliance, PORT OF KIEL reserves the right to remove the vehicle at the risk and expense of the renter.
Furthermore, PORT OF KIEL is entitled to compensation for use for the entire parking period until removal of the passenger vehicle, amounting to the rental price as stated in the price list.

§ 9 LIABILITY OF PORT OF KIEL

PORT OF KIEL is liable only for damages caused by PORT OF KIEL, its employees or persons commissioned by it.
PORT OF KIEL is specifically not liable for damages resulting from flooding or for damage, destruction or theft of passenger vehicles located in the parking facility or their contents, where such damage is solely caused by the renter, other renters or other third parties.
The renter must report any damage to PORT OF KIEL without delay, preferably before leaving the Airport Kiel parking facility. Claims for damages are excluded if notification is not made in due time, insofar as PORT OF KIEL had no opportunity to inspect the damage due to the delayed notification.
The limitations and exclusions of liability do not apply to damages arising from injury to life, body or health where PORT OF KIEL is responsible for the injury, nor to damages caused by intentional or grossly negligent breach of duty by PORT OF KIEL.

Furthermore, they do not apply in the event of intentional or negligent breach of contractual duties that are essential for the proper performance of the contract and on whose compliance the customer may regularly rely. A breach of duty by legal representatives or vicarious agents of PORT OF KIEL is equivalent to a breach of duty by PORT OF KIEL.

§ 10 LIABILITY OF THE RENTER

The renter is liable for all damages incurred by PORT OF KIEL or third parties where these are caused by the renter, their employees, persons commissioned by them or persons accompanying them.

This also applies to any contamination of the parking facility or disposal of waste.

§ 11 RIGHT OF LIEN

PORT OF KIEL shall have a right of retention and a statutory right of lien concerning the renter’s parked vehicle for claims arising from the rental contract, insofar as the statutory requirements are met.

§ 12 TERMS OF USE / PROHIBITIONS

Passenger vehicles shall be parked within the Airport Kiel parking facility in such a way that customers in neighbouring parking spaces can access their vehicles without difficulty.
Traffic signs, markings and any other signs must be observed.
The rules of the German Road Traffic Regulations (StVO) apply accordingly.
Customers must follow instructions given by PORT OF KIEL employees and persons commissioned by it.
Customers must drive at walking speed.

The following is prohibited:

  • Filling fuel tanks or carrying out vehicle care, repair or maintenance of any kind
  • Storing or disposing of objects, operating materials or waste of any kind
  • Parking vehicles with fluid leaks (fuel, oil, antifreeze, etc.) or other defects that may cause damage to the site
  • Parking vehicles not approved for road use, that do not meet statutory technical requirements or are not covered by statutory liability insurance
  • Unnecessary running or testing of engines
  • Parking caravans
  • Parking passenger vehicles with trailers
  • Smoking or the use of fire

In the event of imminent danger or non-compliance with these conditions for parking, PORT OF KIEL is entitled to relocate or remove a vehicle from the parking facility at the renter’s expense and risk.

In particular, the following items of luggage must not be handed over by the customer for transport or taken onto the shuttle bus and will not be transported:

  • Dangerous substances of any kind,
  • Items of exceptional value, such as works of art, money, precious metals, precious stones,
  • Items whose transport violates legal or official prohibitions.

§ 13 DATA PROTECTION

The order, contact, payment and vehicle data collected as part of the booking are processed insofar as this is necessary for processing the booking, concluding and performing the contract, processing payments, using the parking facility, performing the shuttle service and handling enquiries, cancellations or reimbursements.
PORT OF KIEL uses myParkFly as a technical platform and commercial agent for the mediation, conclusion and processing of bookings.
myParkFly processes personal data insofar as this is necessary for providing the online parking booking system, mediating, concluding and processing the booking and processing payments in the name and for the account of PORT OF KIEL.
Where necessary for payment processing, personal data may be transmitted to integrated payment service providers.

Further information can be found in the applicable data protection information of PORT OF KIEL.

§ 14 FINAL PROVISIONS

The laws of the Federal Republic of Germany shall apply.
The place of performance and place of jurisdiction is Kiel, insofar as such an agreement is permitted by law.
Should one or more clauses of these conditions for parking be or become invalid, this shall not affect the validity of the remaining clauses.

Information as per § 36 VSBG
The PORT OF KIEL is not willing to participate in any procedures for settling consumer disputes by an arbitration body and is not obliged to do so.

SEEHAFEN KIEL GmbH & Co. KG
Schwedenkai 1, 24103 Kiel, Germany
T +49 431 9822-0
– Managing Directors –

SEEHAFEN KIEL GmbH & Co. KG | Location: Kiel | AG Kiel | HRA 3660 General partner: SEEHAFEN KIEL Verwaltungs GmbH | Location: Kiel | AG Kiel | HRB 3992 Managing Directors: Dr. Dirk Claus, Jörg Demuth | Chairwoman of the supervisory board: Louisa Wiethold